Hello Tekcetera Customer!
To open a new ticket:
1. Click on the top navigation button "Submit A Request"
2. Enter all of the required information and a description of your request
3. We will assign a representative to work the case for you.
That is all you need to do!
Thank you for your continued support!
Tekcetera Support Team
P.S. Not a customer? Give us a call to sign up.. it only takes a few minutes - 888-782-2600